Purchase Policy

Our goal at Di Pacci Coffee co  is to make your purchasing experience easy, efficient and equitable. The following policies are designed to ensure your satisfaction and understanding of our purchase processes. If you have any questions about the information below, please Contact us.

For every item purchased through dipacci.com.au (the "Site") this Purchase Policy is subject to, and incorporates by this reference, the Terms of Use.

Who You Are Buying From

You are directly buying from Di Pacci Coffee Company.

Pricing and Availability

Di pacci offers the most competative pricing for its items all over Australia. It is not possible to stock 100% of items all the time or update our stock 24/7.
So we request our customer to contact us before your purchase.

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at support@dipacci.com.au with details of the product and the defect. You can send the item you consider defective to:

Di Pacci Coffee Co
97-99 Chapel St, Roselands 2196

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.