Purchase Policy

Our goal at Di Pacci Coffee co  is to make your purchasing experience easy, efficient and equitable. The following policies are designed to ensure your satisfaction and understanding of our purchase processes. If you have any questions about the information below, please Contact us.

For every item purchased through dipacci.com.au (the "Site") this Purchase Policy is subject to, and incorporates by this reference, the Terms of Use.

Who You Are Buying From

You are directly buying from Di Pacci Coffee Company.

Pricing and Availability

Di pacci offers the most competative pricing for its items all over Australia. It is not possible to stock 100% of items all the time or update our stock 24/7.
So we request our customer to contact us before your purchase.

Pickup and Availability

If you are picking up a specific product from our sydney showroom please call us and confirm if it is stock in our showroom or warehouse. Stock in our showroom are always ready for pickup but the ones in our warehouse may take a few days to arrive in our showroom to be available for pickup.

Payment Verification

For Purchases over $500 and payment made via VISA / MASTERCARD / AMERICAN EXPRESS  buyer needs to email us screenshot of their online banking transaction which appeared after this purchase. We are not able to refund merchant fee if buyer does not want to go ahead with the purchase and verification.